• The Q2 '26 release brings AI-powered contextual assistance, smarter digital learning tools, and stronger enterprise governance — all designed to help your organization get more out of WalkMe

• Improves launcher behavior in desktop guidance by automatically sizing launchers to match their target elements

• Brings support for native mobile apps into the core WalkMe platform, delivering enterprise-grade parity with web through a single console with consistent admin, analytics, and content management flows

• Adds a connection status indicator to the editor that shows whether the editor is connected, loading, or disconnected from the desktop menu, with a tooltip for each state

• Lets users open a support ticket directly from the condition builder when the system fails to recognize an element defined in an On screen element rule type, without needing to leave the current workflow

• Adds version control to Theming, letting teams track different iterations of their visual styles and roll back to a previous version at any time

• Lets builders preview and validate the non-AI Action Bar appearance and behavior across all systems before deployment

• Adds support for uploading multiple files at once via the Upload button or drag-and-drop, and introduces bulk actions (move, delete, share) across multiple selected assets

• Lets builders set the Enter key as a step trigger in Smart Walk-Thrus

• A new launcher type that automatically resizes to match the dimensions of the selected element and adapts to different screen resolutions at runtime, removing the need for manual sizing or custom CSS

• Adds start date and end date options to the weekly autoplay frequency setting for Smart Walk-Thrus, giving builders more control over when automated content is shown to users

• Includes several editor improvements: drag-and-drop support for moving items into folders, SmartTip preview text that reflects customized input, California widget support for mobile web systems, and a new double-click action for automation steps

• Adds global Validation and Success SmartTip design settings to SAP GUI, letting builders centrally define templates for these states across all SAP GUI content

• Introduces enhanced publish options for global settings, bulk metadata management for SmartTip Sets, and bulk removal of segments directly in the Content Manager

• Expands support to include additional system parameters — System, Client, User, Program, Application Server, and Language — for segmentation and conditions

• The performance dashboard in the editor has reached end-of-life (EOL) for users who had access to it
• Analytics are now available in the more advanced Insights experience in the WalkMe Console

• Survey creation in the WalkMe Editor has reached end-of-life (EOL) for all new systems
• Existing systems can continue to create and manage surveys in the editor for now, but all new systems should use the Surveys app in the WalkMe Console

• Announces the upcoming end-of-life (EOL) for the legacy native mobile SDK in Q2 2027 to give teams time to transition to the new mobile experience

• Announces the upcoming end-of-life (EOL) for the Desktop Monitored Apps and UI Change Tracking features in Q3 2026

• Gives account admins the ability to  enable or disable AI-powered features for their account at any time. When AI controls are disabled, AI features are not accessible to builders or end-users on that account

• The Admin Center transitions into the unified WalkMe Console, consolidating system administration and management into a single interface - all existing Admin Center functionality is preserved

• Improved system creation and management flows, including updates to the WalkMe Learning Arc system type, enforcement that system creation aligns with contractual entitlements, and a new Products tab showing which products can be associated with each system

• UI improvements and features including smart directionality, which automatically sets text direction based on ISO codes and fuzzy search for language searches

• Lets admins select and lock a specific WalkMe version in a lower environment — such as a sandbox, before promoting it to the production console- available for accounts using Enterprise Mode by request

• Extends WalkMe User Extension (version 4.0.310) support to Safari (version 26.2 and later) on iPhone and iPad for mobile web deployments

• Adds a dedicated catalog of configurable, prebuilt AI accelerator templates to the Solutions Gallery, giving builders a faster starting point for WalkMe's contextual AI capabilities

• You can now define the source type, scope, and instructions for a course, giving you more control over how AI generates your content in WalkMe Learning Arc

• Create structured learning paths that combine microlearning and courses into a defined progression

• Export learning content and simulations as SCORM 1.2 files and deploy them in any LMS, making it easier to manage and track learning content across your organization

• Enhancements include AI balloon generation, audio capabilities, a new dropdown trigger, the ability to add or replace slides, toggle the recorder's green highlighter, add image annotations, standalone sharing, a "Hands-on" PDF export format, duplicate functionality, and simulation logs via Insights reports

• Improves the SAP Enable Now transition experience with URL redirect support from SAP Enable Now to WalkMe servers, on-premises to cloud transition support, and the ability to import multiple SAP Enable Now workspaces into a single WalkMe Learning Arc system

• You can now turn course lessons into audio that you can listen to hands-free, narrated by a high-quality AI voice

• Introduces a log of previously uploaded files, a live upload status indicator, and increased file size support, along with tools to detect, review, and refine ambiguities at any point in the workflow

• You can now use AI to edit content at the course, lesson, or paragraph level, making targeted changes without affecting the rest of the course

• Learning content and simulations can now be exported in more formats, making it easier to share and distribute content outside the platform

• Improves content organization and discovery with advanced search at global, contextual, and folder levels, tree-view folder navigation, table-view folders with item counters, and persistent column layouts

• Lets content authors and reviewers leave comments directly on elements in learning content, creating an auditable, in-place record of feedback and resolutions

• Lets admins configure specific UUID lists for SAP applications to support accurate cross-system user identification across different environments

• Lets organizations manage and deploy content across multiple WalkMe Learning Arc systems

• Automatically highlights known entities like people and accounts across emails, tickets, and messages — and surfaces a live data card on hover from supported connected apps including Jira, ServiceNow, Salesforce, S4/Hana, and SuccessFactors

• Increases the maximum supported asset size for uploaded content and improves the upload experience in WalkMe Learning Arc

• Tracks and displays certification status, sends configurable reminders, and prompts learners to renew or retake when a certification lapses

• Includes a collection of improvements to the AI building experience:
  • Creating an Action Bar launcher no longer requires capturing an element
  • Smart Walk-Thru AI action step no longer requires the use of WalkMe Data
  • AI action launchers now support a no text source option
  • AI SmartTips now include improve my prompt
  • Builders can set an expanded view for long outputs
  • Set default position for the Action Bar and decide if it's connected to Theming 

• Lets admins apply custom branding to certification templates issued upon course completion in WalkMe Learning Arc

• Lets AI Chat read the content of the user's active browser tab — including the full page, highlighted text, or individual field values — and use it to inform its response

• Lets builders connect ActionBot AI Conversation Steps to company knowledge sources via WalkMe's AI Answers service, so the conversation is grounded in specific company documentation and policy

• Improves the content page experience in the WalkMe Learning Arc portal

• Provides a centralized view of WalkMe AI consumption across the organization, including total units consumed, usage trends over time, and distribution by system or AI capability

• Lets you filter courses and content in the WalkMe Learning Arc portal by tags, making it easier to find what you need

• Shows analytics on Smart Highlights usage, including insights and metrics to help optimize engagement and value

• You can now select and publish multiple learning items at once in WalkMe Learning Arc

• Lets builders configure Action Bar settings globally across all web applications or per target system — with, and without, AI capabilities enabled

• Lets you sync your IDP with WalkMe Surveys via SCIM to target surveys using existing user groups and attributes

• Lets you create complex, non-linear paths within a single survey, including the ability to trigger an immediate end-of-survey action

• Lets users filter the knowledge sources page in AI Answers for faster discovery and management of available sources

• Improves the Q&A report in AI Answers with additional data and filtering options for better visibility into how users interact with AI responses

• Includes several improvements to the survey experience, such as dynamic text support, Assets Library integration for survey content, and header customization improvements

• Lets users review their AI Action Bar history and smoothly continue an open conversation in a separate chat box after asking a follow-up question
• Supported for extension deployments only

• This feature is currently in gradual rollout. To enable this feature, please contact your Customer Success Manager

• Expands the reach of the Action Bar by adding support for 38 languages

• Users can now bookmark frequently used items — such as files or WalkMe content — and access them directly from a dedicated section of their desktop menu

• Improves the installation flow in the WalkMe Console with clearer guidance at each step, reducing errors during desktop installations

• Adds the settings preferences page to lite mode, including support for SAP GUI scripting configuration

• Lets builders define conditions in the menu organizer that automatically prioritize relevant items to appear in the top of the WalkMe Menu based on the user's current context

• Lets builders apply or remove the "Show Only in Search" and “Prioritize in Tab” setting across multiple menu items at once in the menu organizer, instead of updating each item individually

• Adds new analytics and reporting for WalkMe on desktop applications — including SAP GUI — with out-of-the-box dashboards accessible directly from the console

• Adds PDF as an export format for Insights dashboards alongside the existing PNG format, and ensures that dashboard-level filters automatically apply to custom widgets

• Lets builders preview previous versions of the WalkMe Menu in the menu organizer before publishing or reverting changes

• Lets admins turn real-time translation on or off per system directly from the settings page in WalkMe Learning Arc

• Announces the upcoming enforcement of IDP authentication for each ActionBot call connection in Q3 2026

• Includes bug fixes giving users an improved experience

• Includes improvements and security updates

• A new Export field data report lets you export all collected form-field data and share it with stakeholders outside the WalkMe Console

• Includes feature enhancements and bug fixes

• Full page survey archiving is now limited to production, and full page surveys are hidden in the table when viewing non-production environments

• All customers who opted into AI now have the option to enable or disable AI on the Action Bar

• The error message shown when the editor is not connected to a browser now includes the associated browser name and instructions on how to change it

• You can now change the language of SAP Enable Now content using a dedicated translation button, without affecting the surrounding learning content
• Real-time translation now automatically syncs SAP Enable Now content with the learning content language selection

• Includes a new design and enhanced experience when playing learning assets like simulations, recordings, SAP Enable Now content, and more in WalkMe Learning Arc

• Fixed an issue where flows in SAP t-code screens could stall when a captured element was outside the visible area
• Resolved an intermittent issue causing t-code–based conditions to evaluate incorrectly
• Fixed an issue where manually moved popup balloons in overlay flows would revert to their original position
• Addressed cases where SmartTips failed to appear due to timing or loading delays

• Dates in languages other than English when used in logic rules will be identified as valid

• Include new design for dragging items in the list, go to folder shortcut, and new support chat icon

• Fixed the issue with the recording control bar appearing in screenshots during step capture in WalkMe Learning Arc

• You can now use real-time translation across all major browsers in WalkMe Learning Arc, powered by SAP’s translation services, removing the previous Chrome-only limitation and improving the learning experience for global users

• Effective March 23, 2026 Internet Explorer is no longer supported-It is strongly recommended migrating to another supported browser in your WalkMe Editor preferences to ensure access and optimal performance

• Fixed the issue with Smart Walk-Thru balloons returning to their original position after being moved and improved security

• The Q1 '26 release is now live for SAP—delivering the new Introductory Action Bar, a fully migrated Insights experience in the WalkMe Console, and significant enhancements to WalkMe for SAP GUI and WalkMe Learning Arc

• Includes improvements and bug fixes

• Includes security and dependency updates

• Includes stability, security, and integration improvements
  • Added support for Commercial SAP environment keys
  • Added support for GSA environments
  • Implemented signing and verification for application updates to improve security
  • Added support for setting the editor title background color via editor communicator
  • Fixed an issue in SAP GUI where elements could not be captured

• The Q1 '26 release is here—delivering the new Introductory Action Bar, a fully migrated Insights experience in the WalkMe Console, and significant enhancements to WalkMe for SAP GUI and WalkMe Learning Arc

• Builders can now preview their custom Theming fonts directly within the editor to ensure WalkMe elements perfectly align with their application's visual style

• Includes a redesigned, contract-driven system setup flow that ensures only eligible system types are created

• Configure multiple machine translation vendors per language, including SAP and AWS, expanding translation flexibility

• Introduces dedicated permissions for sharing Asset Library resources, giving admins finer control over content management

• Gives a defined default language behavior in the Admin Center to ensure improved and consistent localization experience

• Configure specific UUID lists per SAP system to support accurate cross-system user identification across different environments

• Includes a guided onboarding experience for desktop and mobile flows to streamline WalkMe in a SAP GUI environment

• Translation file results are now displayed in a structured list view for easier review and verification after upload

• Includes an update to AWS S3 authentication methods that mandates the use of bucket settings or IAM roles, as access key and secret keys are no longer supported for new connections

• Includes a redesigned translation page and optimized export process improving the user experience while supporting multiple languages simultaneously

• Includes a refreshed popup interface with a cleaner layout that improves visibility and accessibility of core features

• Expands platform compatibility by introducing a native Safari web extension, allowing users to experience full WalkMe functionality while following Apple’s latest extension standards and security protocols

• Enforces governance by controlling which roles are authorized to create or edit AI-generated content in the Admin Center

• Enjoy a pre-selected collection of curated WalkMe visual assets and the flexibility to share your own assets across different systems within the library

• The modernized condition builder is now the default interface for logic creation, replacing the legacy rule engine to provide a high-performance environment with enhanced grouping and rule stability

• Optimizes builder productivity by introducing refined controls for restarting Smart Walk-Thrus

• Refreshes the screenshot view within the editor to include highlighting, providing clearer visual context

• You can now use flow tracker for articles and videos and choose which cross-domain iFrame to evaluate

• Uploaded videos in the assets library can now be used in the Visual Designer, providing a centralized way to manage and deploy video content

• Builders can now configure videos in the Visual Designer in SAP GUI, including trimming, autoplay, loop, mute, controls, and thumbnails — bringing feature parity with web environments

• Streamlined the deployment of contextual help by allowing SAP GUI builders to add launchers directly from within a Smart Walk-Thru

• Implemented an easier method for enabling editor mode for previewing content to ensure consistent access for SAP GUI builders

• Added a "Display During Automation" popup setting to provide users with better clarity while automated processes are running

• Improved the reliability and timing of the auto-play mechanism for smoother flow execution

• Ability to multi-select WalkMe content in the editor using the Shift keyboard command

• Enhances AI responses by allowing launchers to reference multiple on-screen elements simultaneously

• Focused editor access for AI-enabled Action Bar customers, dedicated to creating and managing Action Bar launchers

• Signals the official end-of-life for old screen configurations in the WalkMe Editor, finalizing the transition to the modern design to ensure improved performance and UI consistency

• Announces the upcoming end-of-life for the editor performance dashboard in Q2 for the users who had it, as we transition toward more advanced analytics tools

• Announces the official end-of-life for the legacy rule engine in Q2 as we transition all logic management to the modern condition builder, offering a more powerful and streamlined experience

• Centralizes native mobile implementation management and content creation within the Content Manager, Insights, and Admin Center
• You can now join the Beta waitlist

• Adds Portuguese to the list of supported languages at WalkMe to better serve global teams

• Enables dynamic interactions within the pro menu by supporting jQuery and WalkMe content

• Allows centralized control over the menu's page order, titles, and icons in the console's Settings page

• Provides granular control over data privacy and security by enabling segment-based recording permissions, direct deletion of specific recordings from the interface, dedicated user roles for playback access, and a complete audit trail of all session activities

• Transitions behavioral segments to a near real-time, event-driven experience managed directly within the console

• Migrates essential Insights Classic capabilities directly into the console, including URL "Contains" filters, webhooks, content-specific overtime graphs, analytical properties on the Users page, and custom columns in the Systems Overview page

• Exports form-level analytics to CSV, allowing users to download and share data externally

• Establishes the redesigned console navigation as the primary experience, featuring favorited items and categorized apps

• Improves feedback analysis by generating a report showing survey questions and responses from users

• A new preconfigured privacy solution is now available in the Solutions Gallery to support consent management for Session Playback

• Enhance survey engagement and personalization with dynamic text support, a new boolean question type, custom rating values, and a customizable "Thank You" page

• You can now see an "Outdated API" badge and update prompt for accelerators using an older API version, and identify copy-protected accelerators with a "Copy Protected" badge in the preview modal

• Provides enhanced AI authoring to ensure learning content remains anchored to defined input sources

• Automatically identifies and extracts images from PDFs and videos to enrich the content creation process

• You can now manage learning content versions in WalkMe Learning Arc, including previewing, reverting, and renaming content

• You can now manage multiple language versions of learning content in WalkMe Learning Arc, including adding languages, tracking translation status, and reviewing translations

• The WalkMe Learning Arc portal has been redesigned with enhanced navigation and progress visibility, and now supports multi-portal access in one centralized experience to make it easier to find training and complete requirements

• You can now assign mandatory content to users or groups in WalkMe Learning Arc

• Introduces an interactive test mode for simulations where learners must complete process steps without guidance to validate skill proficiency, alongside support for desktop recording and the capture of input, right-click, and double-click actions

• Automate communication in WalkMe Learning Arc with system-triggered email notifications sent to learners when key learning events occur

• You can now recognize learner achievement by issuing a certificate upon successful completion of certification-enabled learning content in WalkMe Learning Arc

• Extends the advanced capabilities of the Pro Menu to mobile web, ensuring a consistent navigation experience across all platforms

• Visualizes Action Bar performance across locations by tracking data on Run a quick quick action, preset launchers, custom launchers, and AI-selected launchers

• Tracks token visibility, activity trends, and product/system breakdowns, enabling teams to understand AI model usage and estimate costs with customer-defined pricing for those using their own LLMs

• Improves the layout and user experience by introducing vertical positioning and an updated onboarding flow, while adding context-specific features like text field highlighting, source visibility in output modals, and a redesigned unhide state

• Empowers Action Bar launchers to dynamically select the most relevant actions to users, improving assistance by predicting needs and suggesting actions based on the user’s current webpage

• Introduces a dedicated catalog in the Solution Gallery of prebuilt Joule action bar solutions, making it easy for teams to discover and deploy AI-powered actions

• The Introductory Action Bar is the new default widget that enhances user experience by opening the WalkMe Menu and expanding to display standard launchers for easy access to WalkMe content, all without requiring AI

• Enhances the Action Bar theming with updates to the preview and the gradient color of the logo

• Use the Improve my prompt button to refine the content creation workflow through AI-powered prompt optimization, which automatically polishes and enhances instructions to generate more accurate and professional results

• Insights Classic has reached end of life and has been fully decommissioned. Insights is now available exclusively in the WalkMe Console, delivering a centralized, high-performance analytics and reporting experience

• Digital Adoption Projects have reached end-of-life as Insights shifts to a more modern, unified analytics environment in the console

• ActionBot configuration within the editor has reached end of life as all bot management and automation workflows are centralized into the modernized console experience

• Starting in the Q2 2026 release, survey creation in the editor will reach end-of-life for all new systems
  • While existing systems can continue to create and manage surveys in the editor for now, all new systems should move to the Surveys app in the WalkMe Console to access the latest features and enhancements

• Introduces a green highlighter during simulation recording to indicate the captured element and improve selection accuracy

• You can now import SCORM packages into WalkMe Learning Arc and turn them into publishable courses, making it easier to deliver existing training content from external authoring tools

^{Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.}

• Includes a new collection of product illustrations and empty state images designed to enhance the visual interface of WalkMe components

• Includes redesigned extension UI and improved flow for all customers

• Effective March 23, 2026 Internet Explorer  will reach end-of-support you should migrate to another supported browser in your WalkMe Editor preferences to ensure access and optimal performance

• Access and secret key authentication method has reached EOS for new S3 connections. Existing connections are still supported, however it is recommended to switch to IAM Roles for improved security

• Includes performance enhancements and bug fixes