You can now create a segment by uploading a CSV of the learners to include

You can now drag your favorite apps into any order in the console navigation bar, so your most-used apps sit exactly where you want them

Extends custom column data across WalkMe analytics and reporting for richer filtering and more granular visibility into content performance.

Lets you group two elements side by side in a two-column layout in WalkMe Learning Arc

Adds more design options for text elements, including colored and numbered lists, background colors, and inserted blocks like tables, panels, dividers, quotes, and icons

Import SCORM 2004 packages into Learning Arc, in addition to SCORM 1.2

You can now control who can view and edit the content in a folder by setting it to Open to everyone, Restricted, or Inherit from parent

Survey creation in the editor will reach end-of-life (EOL) for all systems in Q1 2027, with full retirement and deletion of legacy surveys in Q4 2027

The desktop monitored apps and UI change tracking features have reached end-of-life (EOL)

The rule engine has reached end-of-life (EOL) as all logic creation moved to the modern condition builder

IDP authentication has become required for each ActionBot call connection

Includes several ActionBot improvements: an opt-in path to the new design for non-AI customers, and a single system-level branding tab for consistent theming

The Pro Menu search now uses the same context-aware search algorithm as the Player, bringing search results in line with WalkMe's legacy web menus

Adds a version management view in the editor showing current and previous published versions, with the ability to restore multiple items at once

Connects WalkMe Menu for Desktop to Cornerstone, surfacing a learner's overdue and upcoming trainings with one-click deep links

Adds a link to version comparison in the publish popup, so you can review your changes before publishing

Enhances the ServiceNow integration API for the desktop menu to support 15 ticket types

Includes two Comm Center improvements: notifications can now auto-archive on their end date or after a set retention period (30, 60, or 90 days), with archived notifications kept for reporting for a year; and the Notifications API now supports up to 50,000 recipients per call

Adds metadata support for updating and uploading assets in the assets library

Adds a security validation step to desktop menu deployment on SAP GUI systems, so WalkMe components are trusted by endpoint security tools

Choose one of two methods with your IT or security team: allowlist the WalkMe applications, or configure your security solution to trust the WalkMe code-signing certificate

Includes several content manager improvements: a "User" type for custom metadata fields, item permalink copying, comment export as JSON, and shared saved views

Adds configuration and style (skin) options for the Pro Menu. Including:

• Classic: WalkMe's original web menu design
• Advanced: A refined design with a cleaner, more modern feel

Includes several Menu Organizer improvements: rename how an item appears to users without changing its name in the editor, and assign user segments to an entire tab so it's visible only to those segments

Includes two Smart Highlights improvements: self-serve setup, which lets you set up Smart Highlights entirely on your own and go live the same day without waiting on WalkMe to provision it, and two new data sources, Ariba and Sales Cloud, added this release based on customer demand

Choose which fields from connected apps appear on a Smart Highlights hover card, and set a display name and icon for each one in the Card setup tab

Use the Styling tab to adjust colors, typography, and corner radius so the card feels native to your app

Expands Smart Highlights support from classic Outlook to the new Outlook for Desktop

• Requires a one-time tenant-wide admin consent and per-user Microsoft work or school account sign-in to enable Smart Highlights

Builders can now reorder launchers using drag-and-drop on the Launchers page

In the Appearance and Behavior settings page, admins can turn on launcher grouping, which lets builders assign each launcher to a group — Suggestions or Tools — during launcher creation

Includes several Action Bar improvements: custom icon uploads, desktop application segmentation support, and ActionBot as a default main action

Lets users upload files directly in the Action Bar or AI Chat and ask questions about them, with context carrying over between them

A ready-made onboarding guide for the default Action Bar (no AI enabled) is now available in the Solutions Gallery

Built as a Smart Walk-Thru, it plays automatically the first time users open the bar, walking them through its main features — opening the help menu, hiding or moving the bar, and finding smart suggestions

Brings the Action Bar's context-aware experience to desktop applications like Slack, Teams, Excel, SAP GUI, and Outlook

• Turn on the Advanced style from Menu Settings in the console. AI Chat and ActionBot will automatically match it
• For further customization, go to the Appearance tab in AI Chat or the Branding page in ActionBot

Lets AI Answers ingest knowledge directly from SharePoint - PDFs, Word docs, and embedded images - via Microsoft Graph API, with admin-configurable sync schedules

Improves the console save and publish experience for Action Bar, and lets you control whether multi-location Action Bar launchers apply to future systems automatically

Action Bar settings and content in the console are now gated by granular permissions instead of the Admin role alone

A clearer Locations page for choosing where the Action Bar appears, letting you set each location to Default (Non-AI) or AI-Enabled

AI Chat now supports a custom no answer message — the response users see when the AI assistant can't find an answer

• Tailor it to your brand voice, or point users to the next best step, such as contacting support

Edit it under from the Appearance tab in the AI Chat console app

• Improved capturing of input elements
• Improved check visibility mechanism for SwiftUI elements
• “Tap” step trigger type support 
• Overall performance and usability improvements 

• Improved capturing of input elements
• Start points support in Smart Walk-Thrus
• Overall performance and usability improvements

• Power mode usability improvements
• Input field handling improvements
• Improved text capturing from nested elements
• Resolved issue with capping setting

• Fixed issues that could cause Menu content to appear blank or unavailable in certain scenarios
• Improved SAP GUI stability and automation reliability, addressing crashes, transaction flow issues, and intermittent guidance interruptions
• Improved SAP element detection for more consistent guidance across complex screens and navigation
• Resolved stability issues in the Extension Manager
• Updated Electron dependencies to include the latest security and stability improvements

• Fixed an issue with screen overlay actions
• Fixed an issue with balloon position
• Fixed an issue when recapturing steps

• Fixed Action Bar visibility issues on Mac and after system wake-up scenarios
• Fixed DXA event display issues for Hebrew and Japanese environments

• SAP GUI - Resolved popup display issues following contextual and balloon steps in virtual environments

• Fixed SAP GUI condition evaluation issues related to Program, Client, and Language conditions.

• Improved overall SAP GUI event handling and cache reliability

• Optimized SAP GUI cache building and COM read operations to improve performance in SAP environments

• Enhanced SAP transaction code processing and cache generation mechanisms

• Addressed multiple automation and regression test issues to improve platform stability and release quality

• Added Next Slide and Previous Slide actions for programmatic Carousel navigation
• Updated Electron and supporting packages to improve stability, security, and compatibility
• Resolved element coordinate offsets on Tree Controls in SAP GUI 800 Patch 5 during capture and playback
• Added SAP system details (System Name, Client, User, Program, Application Server, and Language) to DXA logs
• Fixed an issue where condition-based segmentation eligibility changes were not reflected immediately in the Electron UI
• Fixed element capture and playback issues after switching tabs within the MIGO transaction
• Fixed an issue where the WalkMe Menu could take focus after user login

• AI SmartTips are now available to most customers automatically. Customers not yet enabled can request access through their Customer Success Manager
• You can now select the SmartTip type (AI SmartTip or regular SmartTip) directly from a dropdown at capture time
• When capturing an input field, AI SmartTip is selected by default with the Both tab active
• Within the same session, the last-used SmartTip type and tab are pre-selected for faster creation
• Selecting the Guidance or Validation tab switches the SmartTip to a regular SmartTip type

• Added Analytics opt-out support for postEvents analytics and tellEvents
• Fixed WalkMe Menu opening on Smart Highlight balloon click and hover out
• Fixed Smart Highlights balloons and overlays not visible after long sleep
• Fixed Session Manager Tree SmartTips disappearing after returning to the Session Manager transaction
• Fixed error related to SmartTip tooltip behavior after validation and window dead zone handling
• Fixed Action Bar Desktop (Mac) not appearing after using Command + Tab between apps on separate screens

Adds support for uploading multiple files at once via the Upload button or drag-and-drop, and introduces bulk actions (move, delete, share) across multiple selected assets

Adds global Validation and Success SmartTip design settings to SAP GUI, letting builders centrally define templates for these states across all SAP GUI content