Release Notes – 2025

• You can now mark any comment as resolved and easily filter to view all, open, or resolved comments in Content Manager

• You can now assign access to IDP Integrations in the Admin Center when creating  a custom role

You can update and manage settings and configurations for each platform, choosing from Web or Mobile Web or both.

• You can now assign admin rights in Discovery on a per-user basis, independent of the overall WalkMe admin role

• You can now view the Smart Walk-Thru step analysis map directly inside the Smart Walk-Thru drawer in Content Manager

• The All-In-One (AIO) Installer is now supported for FedRAMP and Canada data center customers

•  Includes performance enhancements and bug fixes

• FedRamp data center now supports UII

• FedRAMP data center now support Builder Assistant

• Includes performance enhancements and bug fixes for native and compose apps

•  Includes performance enhancements and bug fixes

•  Includes performance enhancements and bug fixes

• Canada data center now supports the Solutions Gallery

• Canada data center now supports Workflows

• Canada data center now support Builder Assistant

• Canada data center now supports UII

• Includes performance enhancements and bug fixes

• You can now resolve and re-open comment threads, filter by open or resolved status, and stay up-to-date with real-time notifications in Stories and preview slides

• Our new Integration Center in the console now offers a variety of pre-built API integrations with apps that can be used in ActionBot

• Performance enhancements: Replaced polling mechanism with Windows-based events to boost performance on desktop guidance and SAP ECC
• Bug fixes: Enhanced user experience by reloading Workstation upon network restoration to address connectivity issues

• Users can now configure payment status codes to appear on reports within the My Expenses widget on Workstation

• You can now click the user count in Events Visualization to see who interacted with an event and dive deeper using user attributes

• The refreshed guided onboarding flow will equip you with the essential knowledge and tools to get started so you can see results faster

• Analytical properties are now accessible in the WalkMe Console dashboards, flow analytics, and custom widgets

• The redesigned editor screens provide a more intuitive editing experience, allowing builders to create and manage content with greater ease and efficiency

• WalkMe Insights in the Console now fully supports multi-environment selection and filtering

• You can now build flows in Flow Analytics using tracked events, making adding tracked events easier than ever

• Users can now view total languages, items, and word counts, which makes language data management more efficient and user-friendly

• Funnels constructed in Insights Classic will automatically be migrated into Flow Analytics in the Console
• No setup required

• The AI Chat now features a maximize/minimize button for the chat interface

• AI Chat now automatically directs user questions to the most suitable AI Chat Bot for optimal responses

• AI Chat now stays connected across web systems, providing relevant answers based on the full conversation history

• Snippet-based implementations are now supported, allowing users to deploy and manage Action Bar without the WalkMe extension

• The Action Bar supports markdown formatting, including code blocks, quotes, bullet points, bold text, and more

• The Action Bar now supports speech-to-text, allowing users to interact more efficiently by speaking instead of typing

• Engage with follow-up actions offered by the Action Bar to initiate full conversations with WalkMe’s AI Chat capability

• Follow-up actions now appear in the AI Launcher’s response as clickable, AI-recommended next steps

• Users can now improve future AI responses by storing information in the Action Bar's memory

• Use the AI Chat page to modify AI Chat configuration and appearance in the console

• You can now easily share stories and folders with specific users or make them available to everyone in your organization in WalkMe Stories

• You can now save and restore previous versions of your stories, allowing you to collaborate freely and edit confidently in WalkMe Stories

• Users can now use keywords to search, filter, and organize content in Content Manager

• You can now use interaction data presets to filter metrics by date range, available in both the table and drawer, making it easier to track engagement trends over time

• Includes improved SwiftUI element handling, performance enhancements, and bug fixes

• Includes bug fixes and infrastructure improvements

• Instead of the "start my free trial" page, you will now see a new Welcome page. This page includes an option to begin data collection immediately, in line with the updated pricing changes

• Legacy SSO will reach end of life on June 30, 2025
• Moving forward, all single sign-on configurations will be managed only from the dedicated page in the Admin Center

• Includes infrastructure improvements

• The editor will now display your profile image if you uploaded one to the console

• The new UI for ShoutOut and survey settings will now open by default
• You can still return to the legacy screens

• You can now enable a setting to use translated suggestion values instead of default language values in ActionBot

• Users can now generate stories and preview slides for folders and multiple WalkMe items

• Our Theming app for unifying design across WalkMe apps now supports FedRAMP and Canada customers
• Available for new systems only

• You can now get a more accurate view of your content amount with the exact number of items displayed in the Content Manager

• Users can now effortlessly switch between web and mobile platforms, making it easier to view and manage items specific to each platform

• On August 18, 2025, WalkMe will deprecate the Multi-language import/export API V1
• It will be replaced with the enhanced API V2, which offers improved performance and content structure optimization
• For guidance on transitioning, see API V2 documentation
• We encourage you to switch to ensure uninterrupted service and to take advantage of the new capabilities offered by API V2

• You can now enable, manage, and filter status columns specific to each environment in the Content Manager

• Includes connectivity improvements

• Stories now supports FedRAMP and Canada customers

• Preview slides now supports FedRAMP and Canada customers

• Content Manager now supports FedRAMP and Canada customers

• We’ve improved slide generation and ordering for Stories and preview slides, now using a top-to-bottom approach to better handle split-steps

• You can now create a solution from the 'my solutions' tab in the Solutions Gallery

• Includes extension status modal update and other improvements

• Includes infrastructure improvements

• Improved auto-scrolling method in Walk-Thrus

• By January 1, 2026, WalkMe will end all support for Insights Classic
  • Insights in the WalkMe Console is replacing its main functionalities
   

• Includes stability improvements and bug fixes

• Added support for Android 15 Edge-to-Edge mode
• Fixed an issue with timing during the first run in the EU environment

• Added a toggle in the AI Center that allows all customers' end users to access the knowledge source when enabled
• When disabled, access is restricted to VPN users only on a predefined IP allowlist
• The toggle is available in the Edit Source option under the Access tab

• Bug fix for zoom in/zoom out in a webView in react native app

• New Priority Lists Feature: Allows customers to create lists of campaigns that will be displayed in the order defined in the list

• Auto Scroll Control for SWT Steps: Added an option to enable or disable the auto-scroll feature for SWT steps

• Copy & Paste Steps in SWT: Introduced the ability to copy and paste steps in SWT, improving workflow efficiency

• Set Campaign as a Template: Added the option to save a campaign as a template for easier reuse
• Self-Hosted Versions Management: Now displays all created self-hosted versions for better visibility and tracking

• Customers can now define scheduling segments with both date and time ranges, allowing for more precise campaign timing

• • Existing scheduling segments will remain unaffected 
  • To utilize the new time-based scheduling, a new segment must be created
  • No SDK Upgrade Required: This update is applied at the console level

• This quarter you will get access to powerful new capabilities that will unlock: more productivity, more scale, and more control

• Automatic web page rescanning allows admins to control audit intervals and track progress effectively

• Use the new Theming app to explore pre-designed themes, or pick your logo, colors, and typography for your WalkMe content
• Available for new systems only

• Easily insert AI outputs into the relevant field in the underlying application

• Enhance AI SmartTips visibility with a new design that aligns with WalkMe(X)

• WalkMe Insights now supports Workstation systems within app dashboards, filters, and common reports

• The new Report Builder in the Console enables custom data selection and visualization via drag-and-drop capability

• Insights dashboards now support data visualization across multiple environments

• The new integration enables users to ask questions and receive answers directly in Slack

• AI Action steps let you create smarter automated processes by seamlessly combining AI actions with your WalkMe guidance

• An updated UI for designing and creating action bar launchers is now available

• The Action Bar can now be accessed across all sites within an organization

• Use the new AI Chat page to modify AI Chat configuration in the console

• Personalize Action Bar by managing the availability and visibility of launchers

• Use the prompt enhancer to automatically optimize prompts in one-click for better AI responses

• The redesign offers an enhanced building experience that is more intuitive and engaging

• AI steps use AI to streamline data collection, reducing the number of actions needed

• You can now customize your experience in the console with personal details and preferences

• A new filter in the console navigation menu displays apps relevant to a user's specific roles and permissions, it is only available to select users

• Builders can create and save custom views in the Content Manager, allowing for improved organization and interaction with their content

• Users segments can now be managed directly in the Content Manager, allowing for more targeted and effective content delivery

• "Last Modified By" and "Last Modified Dates" columns were added, providing better visibility into recent changes

• ShoutOut shapes are now supported when annotating stories, including advanced settings to define the ShoutOut's default design

• You can now turn on privacy mode for all conversations at once, making call connections, AI steps, action automations, and forms unavailable

• Introducing WalkMe Surveys, a new app in the console for creating engaging surveys that unlock the full potential of user feedback and drive actionable insights

• WalkMe Multi-language, Flow Tracker, and Theming will now be supported in Japanese, German, and French

• Includes status modal updates

• Use carousels in the Visual Designer to display more content with slide navigation for sleek, engaging designs

• Accounts with IDP can now have UUID configured automatically on new systems
• Reach out to your CSM or support to enable

• Builders now have the flexibility to choose which settings to publish

• The launcher and SmartTip gallery have a new look and feel

• The screen was redesigned to include a column that allows builders to select a date format

• AI launchers now support two new text fields for translation: Item Display Name and Item Description

• WalkMe now supports ISO code for GB 18030-2022 - Information Technology Chinese Character Encoding Set

• Workstation for SAP ECC supports validation for SmartTips for enhanced context-aware guidance

• UII for SuccessFactors now supports static forms

• Workstation notifications are now automatically hidden during screen sharing in video meetings, ensuring a distraction-free experience (windows only)

• Includes stability and performance improvements, bug fixes, and DPI Support improvements on SAP GUI ECC

• Allows users to open their default mail app with a pre-filled email draft, making it easier to send messages directly from the app

• Fixed an issue in scheduling segmentation and moved some of server-side segments to the SDK for better performance

• Added an option to enable or disable the auto-scroll feature for SWT steps, providing greater customization at the console level

• Allows customers to create lists of campaigns that will be displayed in the order defined in the list

• Builders can integrate knowledge sources into AI launchers, AI SmartTips, and AI conditions to ensure outputs meet guidelines and compliance needs

• Includes bug fix for find element issue

• The design of the SmartTips set list was improved
• Icons were changed, Notes were added to the Options menu

• In Smart Walk-Thru steps, when clicking on the Dynamic Text icon, you can now select attributes that were created in Dynamic Text Attributes

• Introducing the new Anchor Link feature, allowing you to effortlessly copy and share direct links to specific release notes for improved navigation and collaboration

• Includes support for new environments

• Includes infrastructure improvements

• Includes infrastructure improvements

• Includes infrastructure improvements

• Includes infrastructure improvements

• By February 18th 2025, WalkMe will end support of the editor's Solutions Gallery. Solutions Gallery in the console is now the official supported tool

• By February 18th 2025, WalkMe will end support of WalkMe Share. Preview slides in the console is now the official supported tool

• We’ve released some visual and infrastructure updates to the editor screens:
  • In the filter, “Resource” is now separated into “Article” and “Video”
  • Design of the system selection screen improved

• Includes infrastructure improvements

• Includes infrastructure improvements

• Starting now, all Mobile Native release notes for iOS and Android will be located on the main Release Notes page in the Help Center
• To view release notes before 2025, use these links:
  • Mobile: iOS SDK release notes
  • Mobile: Android SDK release notes

• Includes update to the path for internally cached data on devices

• You can now add a “Permalink” column in Content Manager for easy access, management, and sharing of direct links to WalkMe items

• By December 31, 2025, editor versions lower than 5.0.0 will stop being supported
• It is highly recommended to switch to the latest version - download it here

• By February 18, 2025, WalkMe will end support of the editor grid view
• Content Manager in the WalkMe Console is replacing it as the official tool for managing content

• The legacy backoffice that until now held the self-hosting package downloader, will stop being supported from March 31, 2025
• All its settings are available in the Admin Center