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Release Notes – 2025

Last update: April 20, 2025 RSS
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  • Welcome screens in UII Console

    • Instead of the "start my free trial" page, you will now see a new Welcome page. This page includes an option to begin data collection immediately, in line with the updated pricing changes

    April 20 UI IntelligenceFeature upgradeAprilGA (general availability)USEU
    Learn more

  • Legacy SSO retirement

    April 09 Admin CenterAnnouncementJuneComing soonUSEU
    Learn more

  • Editor extension version 3.1.276

    • Includes infrastructure improvements

    April 08 Editor extensionFeature upgradeAprilGA (general availability)USEU 3.1.276
    Learn more

  • User profile image

    • The editor will now display your profile image if you uploaded one to the console

    April 06 EditorFeature upgradeAprilGA (general availability)USEU
    Learn more

  • New settings screens available by default

    • The new UI for ShoutOut and survey settings will now open by default
    • You can still return to the legacy screens

    April 06 EditorFeature upgradeAprilGA (general availability)USEU
    Learn more

  • New creation features in Stories & preview slides

    • Users can now generate stories and preview slides for folders and multiple WalkMe items

    April 06 StoriesContent ManagerFeature upgradeAprilGA (general availability)USEUFedRampCanada
    Learn more

  • FedRAMP & Canada support for Theming

    • Our Theming app for unifying design across WalkMe apps now supports FedRAMP and Canada customers
    • Available for new systems only

    April 03 ThemingNew releaseAprilGA (general availability)FedRampCanada
    Learn more

  • Updated item count display in Content Manager

    • You can now get a more accurate view of your content amount with the exact number of items displayed in the Content Manager

    March 30 Content ManagerFeature upgradeMarchGA (general availability)USEUCanada
    Learn more

  • New platform dropdown in Content Manager

    • Users can now effortlessly switch between web and mobile platforms, making it easier to view and manage items specific to each platform

    March 30 Content ManagerFeature upgradeMarchGA (general availability)USEUCanada
    Learn more

  • Multi-language import/export API retirement

    • On August 18, 2025, WalkMe will deprecate the Multi-language import/export API V1
    • It will be replaced with the enhanced API V2, which offers improved performance and content structure optimization
    • For guidance on transitioning, see API V2 documentation
    • We encourage you to switch to ensure uninterrupted service and to take advantage of the new capabilities offered by API V2

    March 30 Multi-languageAnnouncementAugustComing soonUSEU
    Learn more

  • Environment status management in Content Manager

    • You can now enable, manage, and filter status columns specific to each environment in the Content Manager

    March 30 Content ManagerNew releaseMarchGA (general availability)USEUFedRampCanada
    Learn more

  • Editor extension version 3.1.284

    • Includes connectivity improvements

    March 27 Editor extensionFeature upgradeMarchGA (general availability)USEU 3.1.284
    Learn more

  • FedRAMP & Canada support for Stories

    • Stories now supports FedRAMP and Canada customers

    March 24 StoriesFeature upgradeMarchGA (general availability)FedRampCanada
    Learn more

  • FedRAMP & Canada support for preview slides

    • Preview slides now supports FedRAMP and Canada customers

    March 24 Content ManagerFeature upgradeMarchGA (general availability)FedRampCanada
    Learn more

  • FedRAMP & Canada support for Content Manager

    • Content Manager now supports FedRAMP and Canada customers

    March 24 Content ManagerFeature upgradeMarchGA (general availability)FedRampCanada
    Learn more

  • Slide ordering update in preview slides & Stories

    • We’ve improved slide generation and ordering for Stories and preview slides, now using a top-to-bottom approach to better handle split-steps

    March 24 StoriesContent ManagerFeature upgradeMarchGA (general availability)USEUFedRampCanada
    Learn more

  • Create solutions in the Solutions Gallery

    • You can now create a solution from the 'my solutions' tab in the Solutions Gallery

    March 18 Solutions GalleryNew releaseMarchGA (general availability)USEU
    Learn more

  • User extension version 4.0.248

    • Includes extension status modal update and other improvements

    March 11 User extensionFeature upgradeMarchGA (general availability)USEU 4.0.248
    Learn more

  • Editor extension version 3.1.276

    • Includes infrastructure improvements

    March 11 Editor extensionFeature upgradeMarchGA (general availability)USEU 3.1.276
    Learn more

  • Mobile SDK iOS version 2.19.1

    • Improved auto-scrolling method in Walk-Thrus

    March 10 MobilePerformanceMarchGA (general availability)USEU iOS Version 2.19.1
    Learn more

  • Insights Classic retirement

    • By January 1, 2026, WalkMe will end all support for Insights Classic
      • Insights in the WalkMe Console is replacing its main functionalities
       

    March 10 InsightsAnnouncementMarchComing soonUSEUFedRampCanada
    Learn more

  • Workstation Container Version 3.4.3-5

    • Includes stability improvements and bug fixes

    March 10 WorkstationPerformanceMarchGA (general availability)USEUFedRampCanada Version 3.4.3-5
    Learn more

  • Mobile SDK Android version 2.19.2

    • Added support for Android 15 Edge-to-Edge mode
    • Fixed an issue with timing during the first run in the EU environment

    March 10 MobilePerformanceMarchGA (general availability)USEU Android version 2.19.2
    Learn more

  • AI Answers public access toggle

    • Added a toggle in the AI Center that allows all customers' end users to access the knowledge source when enabled
    • When disabled, access is restricted to VPN users only on a predefined IP allowlist
    • The toggle is available in the Edit Source option under the Access tab

    March 10 AI CenterAI AnswersFeature upgradeMarchGA (general availability)USEU
    Learn more

  • Mobile SDK Android version 2.19.1.

    • Bug fix for zoom in/zoom out in a webView in react native app

    February 19 MobilePerformanceFebruaryGA (general availability)USEU 2.19.1
    Learn more

  • Mobile Console Updates

    • New Priority Lists Feature: Allows customers to create lists of campaigns that will be displayed in the order defined in the list
    • Auto Scroll Control for SWT Steps: Added an option to enable or disable the auto-scroll feature for SWT steps
    • Copy & Paste Steps in SWT: Introduced the ability to copy and paste steps in SWT, improving workflow efficiency
    • Set Campaign as a Template: Added the option to save a campaign as a template for easier reuse
    • Self-Hosted Versions Management: Now displays all created self-hosted versions for better visibility and tracking

    February 19 MobileFeature upgradeFebruaryGA (general availability)USEU
    Learn more

  • Enhanced Mobile Scheduling Segment

    • Customers can now define scheduling segments with both date and time ranges, allowing for more precise campaign timing
      • Existing scheduling segments will remain unaffected 
      • To utilize the new time-based scheduling, a new segment must be created
      • No SDK Upgrade Required: This update is applied at the console level

    February 19 MobileFeature upgradeFebruaryGA (general availability)USEU
    Learn more

  • Winter ’25 product release

    • This quarter you will get access to powerful new capabilities that will unlock: more productivity, more scale, and more control

    February 17 InsightsReportsConsoleEditorWorkstationUI IntelligenceActionBotAI AnswersWalkMe(X)New releaseQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • AI Answers rescan

    • Automatic web page rescanning allows admins to control audit intervals and track progress effectively

    February 17 AI CenterFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Theming app

    • Use the new Theming app to explore pre-designed themes, or pick your logo, colors, and typography for your WalkMe content
    • Available for new systems only

    February 17 ThemingNew releaseQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • AI SmartTips redesign

    • Enhance AI SmartTips visibility with a new design that aligns with WalkMe(X)

    February 17 AI SmartTipsFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • AI Launchers insertion button

    • Easily insert AI outputs into the relevant field in the underlying application

    February 17 WalkMe(X)Feature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Workstation systems supported in Insights

    • WalkMe Insights now supports Workstation systems within app dashboards, filters, and common reports

    February 17 InsightsFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Report Builder in Insights Console

    • The new Report Builder in the Console enables custom data selection and visualization via drag-and-drop capability

    February 17 ReportsNew releaseQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Multi-environment support in Insights

    • Insights dashboards now support data visualization across multiple environments

    February 17 InsightsFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • AI Answers Slack integration

    • The new integration enables users to ask questions and receive answers directly in Slack

    February 17 AI CenterFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Action Bar Console app update

    • An updated UI for designing and creating action bar launchers is now available

    February 17 WalkMe(X)Feature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Smart Walk-Thru AI Action steps

    • AI Action steps let you create smarter automated processes by seamlessly combining AI actions with your WalkMe guidance

    February 17 EditorNew releaseQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Universal Action Bar

    • The Action Bar can now be accessed across all sites within an organization

    February 17 WalkMe(X)Feature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • AI Chat page in Console

    • Use the new AI Chat page to modify AI Chat configuration in the console

    February 17 WalkMe(X)New releaseQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • ShoutOuts included in Stories annotate feature

    • ShoutOut shapes are now supported when annotating stories, including advanced settings to define the ShoutOut's default design

    February 17 StoriesFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • ActionBot privacy mode

    • You can now turn on privacy mode for all conversations at once, making call connections, AI steps, action automations, and forms unavailable
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 ActionBotFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • New Content Manager columns

    • "Last Modified By" and "Last Modified Dates" columns were added, providing better visibility into recent changes

    February 17 Content ManagerFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Custom views in Content Manager

    • Builders can create and save custom views in the Content Manager, allowing for improved organization and interaction with their content

    February 17 Content ManagerFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • ActionBot and AI Chat redesign

    • The redesign offers an enhanced building experience that is more intuitive and engaging

    February 17 ActionBotFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • AI step in ActionBot

    • AI steps use AI to streamline data collection, reducing the number of actions needed

    February 17 ActionBotFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • User profile page in the console

    • You can now customize your experience in the console with personal details and preferences
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 ConsoleNew releaseQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • Content Manger segments

    • Users segments can now be managed directly in the Content Manager, allowing for more targeted and effective content delivery

    February 17 Content ManagerFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Prompt enhancer for builders

    • Use the prompt enhancer to automatically optimize prompts in one-click for better AI responses

    February 17 WalkMe(X)Feature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Focused View in the console

    • A new filter in the console navigation menu displays apps relevant to a user's specific roles and permissions, it is only available to select users
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 ConsoleNew releaseQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • Action Bar personalization

    • Personalize Action Bar by managing the availability and visibility of launchers
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 WalkMe(X)Feature upgradeFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • WalkMe Surveys

    • Introducing WalkMe Surveys, a new app in the console for creating engaging surveys that unlock the full potential of user feedback and drive actionable insights

    February 17 SurveysNew releaseQuarterly releaseFebruaryBetaUSEU
    Learn more

  • Localization for multiple apps

    • WalkMe Multi-language, Flow Tracker, and Theming will now be supported in Japanese, German, and French

    February 17 ThemingEditorMulti-languageFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU

  • User extension version 4.0.246

    • Includes status modal updates

    February 17 User extensionFeature upgradeFebruaryGA (general availability)USEUFedRampCanada 4.0.246
    Learn more

  • Carousel widget in Visual Designer

    • Use carousels in the Visual Designer to display more content with slide navigation for sleek, engaging designs
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 WalkMe Content / GuidanceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • Default account configuration for IDP

    • Accounts with IDP can now have UUID configured automatically on new systems
    • Reach out to your CSM or support to enable
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 Admin CenterFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada

  • Selective settings publishing

    • Builders now have the flexibility to choose which settings to publish
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 EditorFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • Redesigned launcher and SmartTip gallery

    • The launcher and SmartTip gallery have a new look and feel
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 EditorFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • Redesigned dynamic attributes screen

    • The screen was redesigned to include a column that allows builders to select a date format
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 EditorFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • AI launcher multi-language support

    • AI launchers now support two new text fields for translation: Item Display Name and Item Description

    February 17 Multi-languageFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • ISO code for GB 18030-2022 Multi-language support

    • WalkMe now supports ISO code for GB 18030-2022 - Information Technology Chinese Character Encoding Set
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 Multi-languageFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRampCanada
    Learn more

  • Workstation ECC SmartTips validation

    • Workstation for SAP ECC supports validation for SmartTips for enhanced context-aware guidance

    February 17 WorkstationFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • UII for SuccessFactors improvements

    • UII for SuccessFactors now supports static forms

    February 17 UI IntelligenceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Workstation container version 3.4.0

    • Includes stability and performance improvements, bug fixes, and DPI Support improvements on SAP GUI ECC

    February 17 WorkstationFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU Version 3.4.0
    Learn more

  • Do not disturb for Workstation notifications

    • Workstation notifications are now automatically hidden during screen sharing in video meetings, ensuring a distraction-free experience (windows only)

    February 17 WorkstationComm CenterFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Mobile: Support for mailto scheme in custom CTAs

    • Allows users to open their default mail app with a pre-filled email draft, making it easier to send messages directly from the app

    February 10 MobileFeature upgradeFebruaryGA (general availability)USEU Mobile SDK iOS version 2.19.0 only
    Learn more

  • Mobile: Segment handling improvement

    • Fixed an issue in scheduling segmentation and moved some of server-side segments to the SDK for better performance

    February 10 MobilePerformanceFebruaryGA (general availability)USEU Mobile SDK iOS & Android version 2.19.0
    Learn more

  • Mobile: Auto scroll control for SWT steps

    • Added an option to enable or disable the auto-scroll feature for SWT steps, providing greater customization at the console level

    February 10 MobileFeature upgradeFebruaryGA (general availability)USEU Mobile SDK iOS & Android version 2.19.0
    Learn more

  • Mobile: New priority lists feature

    • Allows customers to create lists of campaigns that will be displayed in the order defined in the list

    February 10 MobileNew releaseFebruaryGA (general availability)USEU Mobile SDK iOS & Android version 2.19.0
    Learn more

  • Knowledge sources referencing in prompts

    • Builders can integrate knowledge sources into AI launchers, AI SmartTips, and AI conditions to ensure outputs meet guidelines and compliance needs

    February 09 WalkMe(X)Feature upgradeQuarterly releaseFebruaryGA (general availability)USEU
    Learn more

  • Mobile SDK Android version 2.18.12

    • Includes bug fix for find element issue

    February 05 MobilePerformanceFebruaryGA (general availability)USEU 2.18.12
    Learn more

  • SmartTips set UI update

    • The design of the SmartTips set list was improved
    • Icons were changed, Notes were added to the Options menu

    January 27 EditorFeature upgradeJanuaryGA (general availability)USEUFedRampCanada
    Learn more

  • Dynamic text attributes in Smart Walk-Thrus

    • In Smart Walk-Thru steps, when clicking on the Dynamic Text icon, you can now select attributes that were created in Dynamic Text Attributes

    January 26 EditorFeature upgradeJanuaryGA (general availability)USEUFedRampCanada
    Learn more

  • Share direct links to release notes

    • Introducing the new Anchor Link feature, allowing you to effortlessly copy and share direct links to specific release notes for improved navigation and collaboration

    January 22 New releaseJanuaryGA (general availability)

  • User extension version 4.0.241

    • Includes support for new environments

    January 20 User extensionFeature upgradeJanuaryGA (general availability)USEU 4.0.241
    Learn more

  • Editor extension version 3.1.248

    • Includes infrastructure improvements

    January 20 Editor extensionFeature upgradeJanuaryGA (general availability)USEU 3.1.248
    Learn more

  • Editor app version 5.1.0

    • Includes infrastructure improvements

    January 20 Editor versionsFeature upgradeJanuaryGA (general availability)USEU 5.1.0
    Learn more

  • User extension version 4.0.240

    • Includes infrastructure improvements

    January 14 User extensionFeature upgradeJanuaryGA (general availability)USEU 4.0.240
    Learn more

  • Editor extension version 3.1.273

    • Includes infrastructure improvements

    January 14 Editor extensionFeature upgradeJanuaryGA (general availability)USEU 3.1.273
    Learn more

  • Editor’s Solutions Gallery retirement

    • By February 18th 2025, WalkMe will end support of the editor's Solutions Gallery. Solutions Gallery in the console is now the official supported tool

    January 12 Solutions GalleryAnnouncementFebruaryComing soonUSEU
    Learn more

  • WalkMe Share retirement

    • By February 18th 2025, WalkMe will end support of WalkMe Share. Preview slides in the console is now the official supported tool

    January 12 AnnouncementFebruaryComing soonUSEU
    Learn more

  • Editor UI updates

    • We’ve released some visual and infrastructure updates to the editor screens:
      • In the filter, “Resource” is now separated into “Article” and “Video”
      • Design of the system selection screen improved

    January 12 EditorFeature upgradeJanuaryGA (general availability)USEUFedRampCanada
    Learn more

  • User extension version 4.0.239

    • Includes infrastructure improvements

    January 08 User extensionFeature upgradeJanuaryGA (general availability)USEU 4.0.239
    Learn more

  • Editor extension version 3.1.270

    • Includes infrastructure improvements

    January 08 Editor extensionFeature upgradeJanuaryGA (general availability)USEU 3.1.270
    Learn more

  • Mobile Native release notes relocated

    January 07 MobileAnnouncementJanuaryGA (general availability)USEU
    Learn more

  • Mobile SDK iOS version 2.18.15

    • Includes update to the path for internally cached data on devices

    January 07 MobilePerformanceJanuaryGA (general availability)USEU 2.18.15
    Learn more

  • Permalink column in Content Manager

    • You can now add a “Permalink” column in Content Manager for easy access, management, and sharing of direct links to WalkMe items

    January 06 Content ManagerNew releaseJanuaryGA (general availability)USEU
    Learn more

  • WalkMe Editor version retirement

    • By December 31, 2025, editor versions lower than 5.0.0 will stop being supported
    • It is highly recommended to switch to the latest version - download it here

    January 06 Editor versionsAnnouncementDecemberComing soonUSEUFedRampCanada 5.0.0
    Learn more

  • Editor grid view retirement

    • By February 18, 2025, WalkMe will end support of the editor grid view
    • Content Manager in the WalkMe Console is replacing it as the official tool for managing content

    January 06 EditorContent ManagerAnnouncementFebruaryComing soonUSEUFedRampCanada
    Learn more

  • Analytics backoffice retirement

    • The legacy backoffice that until now held the self-hosting package downloader, will stop being supported from March 31, 2025
    • All its settings are available in the Admin Center

    January 06 Admin CenterAnnouncementMarchComing soonUSEUFedRampCanada
    Learn more
  • Technical Release Notes Not Found!
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