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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
The WalkMe Admin Center is a centralized configuration hub that gives admins greater self-service and account visibility. From one place, admins can manage users, systems, security settings, and account-level configurations.
The WalkMe Admin Center can be accessed from the WalkMe Editor or directly with the link for your data center:
The WalkMe Admin Center is organized into dedicated pages that let admins configure and manage their account, users, and systems from one central location.
The Systems pages allow admins to add new systems and manage existing ones. You can configure both Web Systems and Desktop Apps, including system URLs and related settings.
The User Management pages let admins create users and groups, manage roles and permissions, and assign users to systems. This is where access control and user visibility are configured.
The Activity Log page provides a record of actions performed across the WalkMe account, such as configuration changes and content updates. This helps admins monitor account activity and audit changes.
Use the Security page to configure session timeout settings for the account. Admins can control how long users stay logged in after periods of inactivity.
The API Keys page lets admins create and manage API keys for integrating WalkMe with internal or third-party systems.
Use the Installation pages to deploy WalkMe across your organization. These pages guide admins through extension-based deployment options.
The Installation Links page provides access to the Installation Wizard, which helps admins download and distribute the WalkMe Extension to builders and users. This page is typically used during initial setup or when rolling out WalkMe to new environments.
The All-In-One Installer page lets admins download platform-specific installers for supported browsers and operating systems.
The IDP Integration page allows admins to connect an identity provider to WalkMe for authentication and user management. From here, admins can configure single sign-on (SSO) settings and manage how users authenticate into WalkMe.
The AI Center page provides access to WalkMe's AI-powered capabilities. Admins can view and manage AI features, control availability, and configure settings related to AI-driven insights and experiences.
The Partners page allows admins to manage account partners and review pending partner requests.
The Contracts page provides visibility into all contracts associated with the account, allowing admins to review contract details in one place.