Feature

Retirement date

Rule engine

The legacy rule engine will reach end-of-life in the Q2 '26 release as we transition all logic management to the modern condition builder, offering a more powerful and streamlined experience. Learn more

Performance dashboard

The editor performance dashboard will reach end-of-life in the Q2 '26 release, as WalkMe transitions towards more advanced analytics tools. Learn more

Access and secret key authentication

Access and secret key authentication method reached EOS for new S3 connections. Existing connections are still supported, however it is recommended to switch to IAM Roles for improved security. Learn more

SmartTip and launcher legacy screens

Configurations for SmartTip and launcher legacy screens in the WalkMe Editor reached EOL, finalizing the transition to the modern design to ensure improved performance and UI consistency. Learn more

Digital Adoption Projects

The Digital Adoption Projects dashboard in Classic Insights reached EOL. Learn more

WalkMe Menu for Desktop integration features

The following WalkMe Menu for Desktop integration features reached end-of-life: QuickSync within the OpenAI Integration, "Sign 'Action Required' documents" within the DocuSign Integration, and the Organization Chart feature within the Workday Integration. Learn more

WalkMe Menu for Desktop integrations

The following WalkMe Menu for Desktop integrations reached end-of-life: Drupal, Ivanti, NetSuite, Box, Docebo, Seismic, and OpenAI. Learn more

Editor ActionBot

ActionBot in the editor reached EOL. Use the ActionBot app in the WalkMe Console to continue building. Learn more

Internet Explorer (IE) and IE mode

Support for Internet Explorer and IE mode in Edge reached EOL, aligning with Microsoft's IE11 deprecation. To maintain service and improve the user experience switch to a supported browser such as Google Chrome, Edge Chromium, or Firefox and connect to a supported browser extension in your Editor preferences. Learn more

Insights Classic

Insights Classic reached end-of-life. Insights in the WalkMe Console will replace its main functionalities.

Features reaching EOL: Session Stream, Custom Event filtering, Session filters and Session Mode, Recommended Reports, Quadrant Event Visualization View, and Page-Specific Reports (for example, SWT Play Logs). Learn more

Editor versions lower than 5.0.0 

Editor versions below 5.0.0 are no longer supported (EOS).
Upgrade to avoid build disruptions, access the latest features and security updates, and ensure you're using the most stable editor version. Learn more

Note: End-of-support for Canada and FedRamp data centers is scheduled for the Q2 '26 product release.

Grid view 

Grid view in the editor reached end-of-life. Use Content Manager in the console for a more powerful and streamlined way to organize your content. Learn more

Desk.com search integration

The Desk.com search integration in the menu reached end-of-life. Search functionality will continue to work with your WalkMe content and any other configured search provider. Learn more

Multi-language import/export API 

The Multi-Language Import/Export API V1 reached EOL. Use the enhanced import/export API V2 to ensure uninterrupted service and to take advantage of new capabilities. For guidance on transitioning, see API V2 documentation. Learn more

Reports

Report creation moved from Insights Classic to the WalkMe Console. Existing reports, subscriptions, and 3rd party integrations were automatically transferred to the console. Learn more

Legacy SSO

Legacy SSO reached EOL. Single sign-on configurations can be managed from the dedicated page in the Admin Center. Learn more 

Analytics backoffice 

The legacy analytics backoffice that held the self-hosting package downloader reached EOL. All settings are now available in the Admin Center. Learn more

WalkMe Share 

WalkMe Share reached EOL. Preview slides in the console replaced it's main functionalities. Learn more

Editor Solutions Gallery

The Solutions Gallery in the editor reached EOL. The Solutions Gallery in the console will replace it's main functionalities. Learn more

Editor grid view 

Grid view in the editor reached EOS. The Content Manager in the console will replace it's main functionalities. Learn more

Editor versions 4.15.9 and lower

WalkMe Editor versions 4.15.9 and lower reached EOL. It's highly recommended to switch to the newest version.

Legacy SSO

WalkMe Legacy SSO reached EOS. SSO can be managed from the Single Sign-On page in the Admin Center. Learn more

Legacy Editor UI 

The legacy editor UI reached EOL. All users were migrated to the new editor design.

Editor versions 4.15.9 and lower

WalkMe Editor versions 4.15.9 reached EOS. It's highly recommended to switch to the newest version. Learn more

Legacy Workstation UI 

The legacy Workstation UI reached EOL. All users were migrated to the new design. Learn more

Mobile iOS SDK minimum deployment changes

Following Apple guidelines, WalkMe Mobile iOS SDK minimum deployment target is changing from iOS8 to iOS11. This has no impact on end-users that already have WalkMe installed. However, upgrading to WalkMe's newest iOS version will require iOS's minimum deployment target 11.0+. Learn more

WalkMe Embed Slideshow

In compliance with the Clickjacking | OWASP Foundation guidelines for software security, we now prevent our slideshow iframe to be cross-origin embedded in third-party sites. Learn more