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FedRAMP Data Center Supported Features

Last Updated March 19, 2025
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WalkMe offers several data centers for different use cases. Not all WalkMe capabilities are available in the FedRAMP Data Center.

Below you can find a chart with many of the most used WalkMe items and their FedRAMP Data Center support status. For a full understanding of all of the differences, or if you have any questions, please reach out to your Customer Success Manager or contact Support.

Data center location

The location of your account does not always correspond with your data center. If you are unsure where your data is being stored please consult your Customer Success Manager. Learn more about the data WalkMe collects.

Supported Apps & Features

Data & analytics

Name Support Notes
Data Integration Center :white_check_mark:
Digital Experience Analytics (DXA) :white_check_mark:
Discovery :white_check_mark:
Insights Console :x:
Classic Insights ❓:white_check_mark: Partial support: Business productivity dashboard, Session Playback, and Session Stream are not supported.
Tracked Events Dashboard ❓:white_check_mark: Supported with limitation when using capture tool.
Sessions Playback :x:
Session Stream :x:
Business Productivity Dashboard :x:
UI Intelligence :x:

Console apps

Name Support Notes
ActionBot :white_check_mark:
Builder Assistant :x:
Communication Center :x:
Content Manager :white_check_mark:
Menu Organizer :white_check_mark:
WalkMe Shield :x:
Solutions Gallery :x:
WalkMe Stories :white_check_mark:
WalkMe Surveys :x:
TeachMe :x:
Theming :white_check_mark:
Workflows :x:
Workstation :white_check_mark: Partial support: IDP, ActionBot, Comm Center and Integrations are not supported with Workstation
Workstation for Mobile :x:

WalkMe content & guidance

Name Support Notes

Smart Walk-Thrus

check mark button

Launchers

check mark button

ShoutOuts

check mark button

SmartTips

check mark button

Onboarding Tasks

check mark button

Shuttles

check mark button

Surveys

check mark button

Platform & admin

Name Support Notes
Editor :white_check_mark:
Mobile Web :white_check_mark:
Desktop :white_check_mark:
WalkMe Mobile :white_check_mark:
System administration :white_check_mark: All associated accounts must be in the same region
All-In-One Installer :x:
User Extension :white_check_mark: All associated accounts must be in the same region
Admin Center :white_check_mark:
Activity Log :white_check_mark:
Text & Multi-language :white_check_mark:

Contextual AI assistance

Name  Support Notes
WalkMe(X) :x:
AI Answers :x:
AI SmartTips :x:
Unified Chat :x:
AI Dashboards :x:
AI Center :x:
WalkMe Community

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The trademarks and product names of Workday, Inc., including the WORKDAY® mark, are the property of Workday, Inc. WalkMe is not affiliated with Workday, Inc., nor does Workday, Inc. sponsor or endorse WalkMe, its services or its website.