WalkMe Data Center Supported Features
Last Updated September 3, 2025
Brief Overview
WalkMe supports multiple data centers to meet different needs, but not every capability is available in every location.
Use the chart below to see which commonly used WalkMe items are supported by each data center.
For a complete breakdown—or if you're unsure what applies to you—reach out to your Customer Success Manager or contact Support.
Supported Apps & Features
Data & analytics
Feature | US / Global Support | EU Support | FedRAMP Support | Canada Support | SAP Support | Notes |
Business Productivity Dashboard | ![]() |
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Data Integration Center in Console | ![]() |
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Data Integration Center in Insights Classic | ![]() |
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Digital Experience Analytics (DXA) | ![]() |
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Discovery | ![]() |
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Insights Classic | ![]() |
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Partial support for FedRAMP & Canada: Business productivity dashboard, Session Playback, and Session Stream are not supported. |
Insights Console | ![]() |
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Sessions Playback | ![]() |
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Session Stream | ![]() |
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Tracked Events | ![]() |
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UI Intelligence | ![]() |
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Console apps
Feature | US / Global Support | EU Support | FedRAMP Support | Canada Support | SAP Support | Notes |
ActionBot | ![]() |
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FedRAMP, Canada, & SAP are supported without AI features. |
Builder Assistant | ![]() |
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Communication Center | ![]() |
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Content Manager | ![]() |
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Menu for Desktop | ![]() |
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FedRAMP & Canada are supported without the console Menu app, IDP, ActionBot, Comm Center, and integrations. |
Menu for Mobile | ![]() |
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Menu for Web | ![]() |
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FedRAMP & Canada don't support the console menu app, including system appearance settings. |
Menu Organizer | ![]() |
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Shield | ![]() |
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Solutions Gallery | ![]() |
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Stories | ![]() |
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Surveys | ![]() |
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FedRAMP & Canada are supported without AI features. |
TeachMe | ![]() |
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Theming | ![]() |
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Workflows | ![]() |
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FedRAMP & Canada are supported without AI Search. |
WalkMe content & guidance
Feature | US / Global Support | EU Support | FedRAMP Support | Canada Support | SAP Support | Notes |
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Platform & admin
Feature | US / Global Support | EU Support | FedRAMP Support | Canada Support | SAP Support | Notes |
Editor | ![]() |
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Mobile Web | ![]() |
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Desktop | ![]() |
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WalkMe Mobile | ![]() |
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System administration | ![]() |
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All-In-One Installer | ![]() |
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FedRAMP doesn't support macOS. |
User Extension | ![]() |
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SAP LOBs are recommended to use native integrations when available. |
Admin Center | ![]() |
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Activity Log | ![]() |
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Text & Multi-language | ![]() |
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FedRAMP & Canada are supported without translation integration vendors. |
Contextual AI assistance
Feature | US / Global Support | EU Support | FedRAMP Support | Canada Support | SAP Support | Notes |
WalkMe(X) | ![]() |
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The SAP data center supports Always-On AI. |
AI Answers | ![]() |
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AI SmartTips | ![]() |
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Unified Chat | ![]() |
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AI Dashboards | ![]() |
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AI Center | ![]() |
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