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EU Data Center Supported Features

Last Updated December 6, 2024
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WalkMe offers data centers based in the United States and in the European Union for different use cases. Not all WalkMe capabilities are available in the EU Data Center.

Below you can find a chart with many of the most used WalkMe items and their EU Data Center support status. For a full understanding of all of the differences, or if you have any questions, please reach out to your Customer Success Manager or contact Support.

Data center location

The location of your account does not always correspond with your data center. If you are unsure where your data is being stored please consult your Customer Success Manager. Learn more about the data WalkMe collects.

App Name / Feature EU Data Center Support Notes
Editor :white_check_mark:
TeachMe :white_check_mark:
WalkMe Share :white_check_mark:
ActionBot :white_check_mark:
Mobile Web :white_check_mark:
Workstation :white_check_mark:
Desktop :white_check_mark:
Insights Sessions Playback :x:
Insights Digital Experience Analytics (DXA) :white_check_mark:
Insights Engaged Elements :white_check_mark:
Insights Session Stream :white_check_mark:
Insights Favorite Views :white_check_mark:
Insights Filters :white_check_mark:
Insights Funnels :white_check_mark:
Insights Reports :white_check_mark:
Insights Tracked Events :white_check_mark:
Tracked Events Dashboard :white_check_mark:
Business Productivity Dashboard :white_check_mark: Currently in closed beta
Performance Dashboard :x:
Systems Overview :white_check_mark:
Integration Center :white_check_mark:
Multi-System Administration (formerly known as Enterprise Accounts) :white_check_mark: All associated accounts must be in the same region
Master Extension :white_check_mark: All associated accounts must be in the same region
DAP Admin Center :white_check_mark:
Activity Log :white_check_mark:
Solutions Gallery :white_check_mark:
Solution Accelerators ❓:white_check_mark: Partial support: Workday, Salesforce Lightning, Dynamics, and SuccessFactors are supported
Element Repository ❓:white_check_mark: Partial support: Not supported for Oracle HCM and Microsoft Dynamics CRM
Community :white_check_mark:
WalkMe Shield :white_check_mark:
UI Intelligence :white_check_mark:
Unified Chat :white_check_mark:
AI Dashboard :white_check_mark:
Content Manager :white_check_mark:
WalkMe Stories :white_check_mark:

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